My Student Support Program (My SSP)
My SSP provides students with immediate and/or ongoing confidential, 24-hour support, yearround for any school, health, or general life concern at no cost to the student. Students can call or text with a licensed counselor from their cell phone at any time regardless of location.
My SSP App Promo (US) from LifeWorks on Vimeo.
5 Things to Know About the My SSP App
How to Access MySSP:
- Download the MySSP App (Set up Student Profile and accept ‘push notifications’)
- OR Call MySSP 1-833-369-1250
Levels of Support:
Immediate Support available by phone and text
- Open the MySSP app
- Click on the ‘phone’ or ‘chat’ icon at the top right of the screen
Or Call MySSP at 1-833-369-1250 - Select Option ‘1’
- When the MySSP Call Center therapist answers, let them know that you are a University of Utah student and are seeking immediate support.
- The MySSP Call Center therapist will conduct a brief screening and connect you with a licensed therapist for immediate support.
On-going Support by appointment, available through phone and secure video portal
- Open the MySSP app
- Click on the ‘phone’ or ‘chat’ icon at the top right of the screen
Or Call MySSP at 1-833-369-1250 - Select Option ‘2’
- When the MySSP Call Center therapist answers, let them know that you are a University of Utah student and are seeking ongoing supportive counseling.
- The MySSP Call Center therapist will conduct an initial assessment and ask you about the type of therapist you are looking for and any specific concerns you wish to address.
- After that, you will be contacted by a MySSP therapist within 2-5 days to begin ongoing therapy. (Tele-therapy can be conducted over the phone or via the MySSP secure video portal.)