My Student Support Program (My SSP)

My SSP provides students with immediate and/or ongoing confidential, 24-hour support, yearround for any school, health, or general life concern at no cost to the student. Students can call or text with a licensed counselor from their cell phone at any time regardless of location.

How to Access MySSP:

• Download the MySSP App (Set up Student Profile and accept ‘push notifications’)
• OR Call MySSP 1-833-369-1250

Levels of Support:

Immediate Support available by phone and text

• Open the MySSP app
• Click on the ‘phone’ or ‘chat’ icon at the top right of the screen
  Or Call MySSP at 1-833-369-1250
• Select Option ‘1’
• When the MySSP Call Center therapist answers, let them know that you are a University of Utah student and are seeking immediate support.
• The MySSP Call Center therapist will conduct a brief screening and connect you with a licensed therapist for immediate support.

On-going Support by appointment, available through phone and secure video portal

• Open the MySSP app
• Click on the ‘phone’ or ‘chat’ icon at the top right of the screen
  Or Call MySSP at 1-833-369-1250
• Select Option ‘2’
• When the MySSP Call Center therapist answers, let them know that you are a University of Utah student and are seeking ongoing supportive counseling.
• The MySSP Call Center therapist will conduct an initial assessment and ask you about the type of therapist you are looking for and any specific concerns you wish to address.
• After that, you will be contacted by a MySSP therapist within 2-5 days to begin ongoing therapy. (Tele-therapy can be conducted over the phone or via the MySSP secure video portal.)